BitKub Crypto Exchange Review: Thailand's Top Crypto Platform for THB Trading

BitKub Crypto Exchange Review: Thailand's Top Crypto Platform for THB Trading Oct, 29 2025

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BitKub charges a flat 0.25% fee for both buying and selling.

BitKub isn’t just another crypto exchange. If you live in Thailand and want to buy Bitcoin, Ethereum, or Dogecoin using Thai Baht, it’s the most straightforward, legal, and widely used option available. With over 6 million Thai users and daily trading volumes hitting $180 million, BitKub dominates the local market. But if you’re outside Thailand-or looking for advanced trading features-it’s not the right fit. This review cuts through the noise and tells you exactly what BitKub offers, what it lacks, and who should use it.

What Makes BitKub Different?

Most global exchanges like Binance or Coinbase let you trade Bitcoin for Ethereum, Solana for Cardano, or even use leverage to amplify your bets. BitKub doesn’t do any of that. It only offers crypto-to-THB trading pairs. That means you can buy crypto with Thai Baht and sell crypto back to Thai Baht. No crypto-to-crypto trades. No margin trading. No futures. No leveraged positions.

This isn’t a limitation-it’s a design choice. BitKub was built for Thai residents who want to enter crypto without jumping through international hoops. You don’t need a foreign bank account. You don’t need to worry about currency conversion fees. You link your Thai bank account or use QR payment, deposit THB, and buy crypto in under a minute.

It’s simple. It’s fast. And it’s legal. BitKub holds a full license from Thailand’s Securities and Exchange Commission (SEC) under registration number 310180020007. It’s registered with the Ministry of Finance. That’s rare in Southeast Asia. Most exchanges operate in a gray zone. BitKub doesn’t.

Supported Cryptocurrencies and Trading Fees

BitKub supports between 120 and 163 cryptocurrencies, depending on which source you check. The most commonly traded include Bitcoin (BTC), Ethereum (ETH), Dogecoin (DOGE), Solana (SOL), Cardano (ADA), Polkadot (DOT), and its own native token, Bitkub Coin (KUB). The platform adds new coins regularly, especially those with strong Thai community interest.

Trading fees are straightforward: 0.25% for both makers and takers. No hidden charges. No tiered pricing. No discounts for high-volume traders. That’s higher than Binance’s 0.1% fee, but it’s fair for a platform focused on retail users in one country. You’re paying for convenience, not complexity.

There’s no minimum deposit. You can buy as little as 10 THB worth of crypto. That’s perfect for beginners testing the waters. You can also deposit crypto directly with zero fees. Withdrawals are free too, as long as you’re sending to another crypto wallet.

Security: Strong, But Not Perfect

BitKub takes security seriously. Most user funds are stored in cold wallets. Data is encrypted with AES-256. Two-factor authentication (2FA) is mandatory for withdrawals. The platform uses Cloudflare to block DDoS attacks and runs a bug bounty program to catch vulnerabilities before hackers do.

It partners with two top-tier custodians: BitGo Trust Company and Coinbase Custody Trust Company. That’s a big deal. Only the most trusted exchanges use these services. According to CER.live’s October 2025 security rating, BitKub scored 94/100 for server security and 88/100 for user security-among the highest in Asia.

But here’s the catch: there’s no insurance fund. If BitKub gets hacked, your money isn’t protected. Unlike some U.S.-based exchanges that hold FDIC-like insurance, BitKub offers no safety net for losses. Also, it doesn’t use facial recognition for login or withdrawals. That’s becoming standard on global platforms, but BitKub hasn’t added it yet.

A foreign traveler blocked from BitKub while a Thai family easily buys crypto via QR payment.

Mobile App and User Experience

The BitKub app is where most users live. With over 10 million downloads globally and a 4.1-star rating on Google Play from 35,300 reviews, it’s clearly popular. The interface is clean, simple, and optimized for Thai users. Buying crypto feels like topping up your phone credit.

The web platform uses TradingView for charts, which is a professional-grade tool. You can set alerts, draw trend lines, and track price movements without switching apps. The mobile app mirrors this experience well, with real-time notifications and one-tap buys.

Bitkub Academy, their free educational hub, helps new users understand blockchain, wallets, and market basics. It’s not a deep course, but it’s enough to get you started without feeling overwhelmed.

Customer Support and Reliability

Support is available 24/7 via live chat, email, phone, and LINE (@bitkubconnect). That’s rare for a crypto exchange, especially one focused on a single country. Most platforms only offer ticket systems or delayed responses.

But reliability? That’s where things get messy. BitKub has suffered major outages during periods of high market volatility. In 2024 and early 2025, users reported being locked out during Bitcoin rallies and Ethereum upgrades. Some lost windowed opportunities because they couldn’t sell when prices spiked.

In October 2025, Thai regulators fined BitKub 3.9 million THB (about $108,000) for system failures that disrupted trading. The exchange says it’s fixed the issues and added backup servers. Still, users who rely on BitKub for daily trading know they’re taking a small risk during big market moves.

Who Should Use BitKub?

If you’re a Thai resident and want to buy crypto with THB-no questions asked-BitKub is your best option. It’s legal, fast, secure, and deeply integrated with Thai banks. QR payments through PromptPay work instantly. Bank transfers settle within minutes. No foreign wire fees. No currency conversion.

It’s also great if you’re new to crypto. The low barrier to entry, simple interface, and educational content make it ideal for beginners.

But if you’re outside Thailand, you can’t use it. BitKub blocks U.S., EU, and other international users by IP address. If you want to trade Bitcoin for Solana, use leverage, or access decentralized finance (DeFi), this isn’t the platform for you.

Superhero 'BitKub Man' defends crypto users against outages and lack of insurance, standing on coins.

Alternatives in Thailand

BitKub isn’t the only game in town. Satang Pro and Zipmex are its main local competitors. Satang Pro has a slightly better TrustPilot score and offers a few more crypto-to-crypto pairs. Zipmex has a stronger global brand but lower trading volume.

Still, none match BitKub’s scale. It has the most users, the highest volume, the most banking integrations, and the strongest regulatory backing. For Thai users, it’s the default choice.

The Bottom Line

BitKub is not perfect. It lacks advanced features. It has had outages. It doesn’t protect your funds with insurance. But it’s the most reliable, legal, and user-friendly way for Thai residents to buy and sell crypto with Thai Baht.

If you’re in Thailand and want to get into crypto without the hassle of international exchanges, BitKub is the clear winner. If you’re anywhere else-or you want to trade crypto for crypto-it’s not worth your time.

Frequently Asked Questions

Can I use BitKub if I’m not from Thailand?

No. BitKub is legally restricted to Thai residents only. The platform blocks access from IP addresses outside Thailand and requires a Thai ID for KYC verification. Even if you manage to sign up, you won’t be able to deposit or withdraw Thai Baht without a local bank account.

Does BitKub support crypto-to-crypto trading?

No. BitKub only allows trading between cryptocurrencies and Thai Baht (THB). You cannot exchange Bitcoin for Ethereum or Solana for Cardano on this platform. If you need crypto-to-crypto trading, you’ll need to use a global exchange like Binance or KuCoin.

Is BitKub safe to use?

BitKub is one of the most secure crypto exchanges in Southeast Asia. It uses cold storage, AES-256 encryption, two-factor authentication, and partners with BitGo and Coinbase Custody. However, it doesn’t offer insurance for user funds. If the exchange is hacked, there’s no guarantee you’ll get your money back.

What are the trading fees on BitKub?

BitKub charges a flat 0.25% fee for both buying and selling crypto with THB. There are no maker-taker differentials, no hidden fees, and no discounts for high-volume traders. Deposit and withdrawal fees for cryptocurrencies are zero.

How do I deposit Thai Baht into BitKub?

You can deposit THB using three methods: Thai QR payment (PromptPay), bank transfer through any Thai bank, or by linking your bank account directly via the app. All methods are instant or settle within minutes. There are no deposit fees.

Why does BitKub have a low TrustPilot score?

Despite its market dominance, BitKub has a 2.5-star rating on TrustPilot. This is mostly due to complaints about system outages during volatile markets, slow response times during peak hours, and frustration with mandatory KYC. Many users rate the platform poorly after experiencing downtime, even though it works perfectly under normal conditions.

Does BitKub offer NFT trading?

Yes. BitKub allows users to buy and sell NFTs using THB. The NFT marketplace is still in early stages and features mostly Thai-based digital art and collectibles. It’s not as robust as OpenSea or Blur, but it’s growing.

Can I withdraw Thai Baht from BitKub?

Yes, but only to a Thai bank account. Withdrawals are processed via PromptPay or bank transfer and typically take under 30 minutes. Non-Thai residents cannot withdraw THB, even if they have an account.